Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I signed up for a subscription NEVER received a box, AND NOW they are refusing to give me a refund AT ALL!!! This company is unprofessional, unpredictable and unreliable.

Might as well just throw money away, lost money and nothing to show for it!

Customer service is even worse, they aren't the least bit helpful, send you in circles and get nothing done. This company just takes your money and doesn't care!

Unfortunately I did not take the other reviews into consideration and am now in the same situation! Don't make the same mistake I did and waste your money because you'll spend the next few months wasting your time trying to get things sorted out!

Very unimpressed with this company and its service!

Product or Service Mentioned: Urthbox Subscription.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $200.

Preferred solution: Full refund.

I didn't like: Very poor customer service, Poor value for the money, Companies refusal to process a refund, Poor service.

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