Product: Urthbox Subscription Clear all filters (0 of 111 reviews match)
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I signed up for a subscription NEVER received a box, AND NOW they are refusing to give me a refund AT ALL!!!This company is unprofessional, unpredictable and unreliable. Might as well just throw money away, lost money and nothing to show for it! Customer service is...
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1.0
Product
Urthbox Subscription
I didn't like
  • Very poor customer service
  • Companies refusal to process a refund
  • Poor service
#1210932
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Extremely bad experience! 1) I started the subscription early August (August 8th) and the first box was received on 25th Sept --> after 1.5 months. That is way too long a waiting period 2) They automatically renew your subscription without any e-mail or any...
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1.4
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Urthbox Subscription
#1203558
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I ordered Urthbox as a one-time gift but I was signed up for a subscription plan. Not only was I incorrectly charged twice, but when I changed the shipping address, I was charged AGAIN for the full price of the box instead of the promised $6 address change fee!...
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1.0
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Urthbox Subscription
#1180854
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It is now January 2018 and I haven’t received anything else. They still will not refund me any money. My box had 3-4 tiny food samples in it. That is not worth $95USD. I have never had such terribly customer service. I will continue to email and call until I get my...
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1.0
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Urthbox Subscription
#1170247
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Urthbox - Slow delivery, would not give me a refund, can explosion

Good luck trying to get your box on time. I tried cancelling my 3 month subscriptions and get a refund but was told I couldn't. I also received a box that was soaked in soda. Everything in the box was stick and wet. Had to toss a few items as it soaked through.
1.0
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Advertised vs Delivered
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Urthbox Subscription
#1161560
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Urthbox - Scam

Unethical business practices. No returns allowed. Took months to receive my first box. Will never shop again.
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Product
Urthbox Subscription
#1147884
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Urthbox - Took me 4 months to get the box I had forgot about it

I only asked for one I did not sign up to get it monthly for months later you going to charge me $200 on my card I would like my money back I have not even received the Box in for 5 months I don't want this .
1.0
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Urthbox Subscription
#1145141
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Urthbox is not worth your money, folks. I signed up for a six-month service to be delivered to my granddaughter. For the first three months, the box did NOT arrived until I contacted the company. Three months in a row!!! I began with them in June, and could not wait...
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1.0
Product
Urthbox Subscription
I didn't like
  • Thieves and zero customer service
  • Poor ingredients
  • Quantity and quality of each box
#1141396
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I ordered a 6 month subscription in January of 2017.No where on the website was there an option to not have it reoccurring. First off it took over a month to finally arrive. 6 months go by and I’m still getting this box and being charged every month. It’s been 10...
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1.0
Product
Urthbox Subscription
#1132933
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I recently ordered a gluten free urthbox for my mom who has celiac disease. I used a Groupon that was for a 3 month subscription. I never thought to cancel the subscription after 3 months because I paid for it with a Groupon. BUT to my surprise my cc was charged for...
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1.5
Product
Urthbox Subscription
#1127321
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