Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Urthbox is a terrible scam who takes your money and has noooooo customer service......items ripped open and unusable.....stay away.....tried canceling and they do not allow cancellations.....put you on hold for hours.....find another not use them.....they scammed my elderly father and when I call they won’t speak with me and are unreasonable.....not a company to deal the earth a bad name.....I have told them not to ship any more and all they say is sorry, we are yourself a headache and stay off there site.....trying to get a supervisor is absolutely impossible.....not sure if they have a purpose other than taking your money for bad tiny samples.....

Product or Service Mentioned: Urthbox Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $265.

I didn't like: All of it, Auto-renewal scam.

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My issues have been properly addressed and all concerns laid to rest...I would like to thank management of the Piblic hotel for there kindness and understanding.


Don't forget to ask for a new card 'cause if not they'll try to renew in 6 months.

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