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Exchange, Refund and Cancellation Policy
Product or Service Quality
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2 comments

Urthbox is a terrible scam who takes your money and has noooooo customer service......items ripped open and unusable.....stay away.....tried canceling and they do not allow cancellations.....put you on hold for hours.....find another company.....do not use them.....they scammed my elderly father and when I call they won’t speak with me and are unreasonable.....not a company to deal with...gives the earth a bad name.....I have told them not to ship any more and all they say is sorry, we are shipping.....save yourself a headache and stay off there site.....trying to get a supervisor is absolutely impossible.....not sure if they have a purpose other than taking your money for bad tiny samples.....

Review about: Urthbox Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $265.

I didn't like: All of it, Auto-renewal scam.

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Anonymous
#1416841

My issues have been properly addressed and all concerns laid to rest...I would like to thank management of the Piblic hotel for there kindness and understanding.

Anonymous
#1404304

Don't forget to ask for a new card 'cause if not they'll try to renew in 6 months.

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