In April 2017 I ordered my first box . I have yet to receive my box or tracking information and it is now June 14th .
It should not take this long to receive a trial box ! So I submitted three tickets to their customer service department each attempt being ignored . Fianally I tried to send one last message telling them I just want my money back and wanted to cancel. Fianally got a response back saying they would be sending my box and it would be worth it .
However that was over a week ago and still no contact from them .no type of tracking info and no way to cancel this subscription and will not even let me change my credit card info on this ! Terrible company !
Product or Service Mentioned: Urthbox Subscription.
Reason of review: Return, Exchange or Cancellation Policy.