I received my "test/demo box" at a discount, which took almost two months to receive by the way. I was supposed to have some time to review the products and then decide if I wanted to keep the subscription to receive it every month. However, they initiated my...Read more
- Lock you into 6 month contract
I didn't like
- Customer service and company policies
- Being sent expired goods
- Very poor customer service
1. They send mould and fungus infected cookies and charge a premium price for it. When you report to their senior managers they promise a refund on the phone and decline to credit on the phone after a month and then the manager leaves Inspite of sending them pictures...Read more
I was scrolling through instagram and saw urthbox free trial. The products looked awesome so i thought i would try it out and ordered a box without realizing that they would two months later charge me $400 for not cancelling my "prescription" which i had forgotten...Read more
- What appeared to be a trial offer
I didn't like
- No email with tracking number to expect delivery
- Snack quality
Urthbox - Scam
Unethical business practices. No returns allowed. Took months to receive my first box. Will never shop again.
Urthbox is a terrible scam who takes your money and has noooooo customer service......items ripped open and unusable.....stay away.....tried canceling and they do not allow cancellations.....put you on hold for hours.....find another company.....do not use...Read more
I didn't like
- All of it
- Auto-renewal scam
Urthbox - Horrible company
Never received anything from them at all, and they refuse to refund my money, I should not have to paid for something I am never going to receive
Everything about my experience with Urthbox was awful. First of all, I got one of the free sample boxes. It came at least 2 months late. The food is terrible. It is not healthy at all. It has tons of unnatural ingredients. Before I even received the very late samples,...Read more
Urthbox - Took me 4 months to get the box I had forgot about it
I only asked for one I did not sign up to get it monthly for months later you going to charge me $200 on my card I would like my money back I have not even received the Box in for 5 months I don't want this .
I ordered a trial box & it NEVER came!!! I tried calling but could never get through, THEN they billed me $409 for a subscription that I thought would be cancelled because I haven’t received ANYTHING from them!!!!!!!!!!Read more
Urthbox - Never again
Worst experience EVER. A company built on spamming college students.
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