filters
state:
Show
city:
Show
product:
Show
Half the items in the box were packed full of added sugar. I received a gift card for one month, and upon check out they made me add my credit card. I chose "one time only delivery" and they still signed me up for 3 months. I received a $50 box the next month, called...
Read more
#1142357
Reply to reviews

Signed up for intro box. Never got anything. Got charged for 6 month subscription for over $260! Told them to take their stuff back, they wont! Claiming its food. Waiting for credit card company to help with this scam! Called customer service and they said they can't...
Read more
Anonymous
Kali

Same thing happened to me except i was never charged for the first "free trial" box and never received it. Then over a month later was charged the 6 month subscription. Custom...

Anonymous
Maura

Same thing happened to me this week too. I am looking to dispute with my CC company now as well after many fruitless attempts to get my money back. Were you able to get your m...

#1141992
Reply to reviews
Show

Urthbox - Awful

Worst company ever. Been waiting for 2 months for my package. Called and emailed several times and no one is willing to help or Even answer.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1141785
Reply to reviews
Urthbox is not worth your money, folks. I signed up for a six-month service to be delivered to my granddaughter. For the first three months, the box did NOT arrived until I contacted the company. Three months in a row!!! I began with them in June, and could not wait...
Read more
1.0
I didn't like
  • Urthbox is a scam
  • Quantity and quality of each box
  • Poor ingredients
#1141396
Reply to reviews
Show

Urthbox - Not healthy and terrible costumer service

I did a free trial and ordered one box. I was very disappointed with the snack options as they were not healthy and processed. I tried to reach out twice, no three times now and no response. I want a refund and to cancel the subscription that I did not even sign up for!
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1141021
Reply to reviews
Show

Urthbox - Still no box

Still no box -2 months No Communication! Fraudulent Company.
#1139518
Reply to reviews
Total garbage service. This company should be flagged as a SCAM and reported to the authorities. They refuse to stop charging me! I don't want their service! They also charged me all in one lump sum. I cant afford these surprise charges show up on my credit card. It...
Read more
1.0
I liked
  • False advertising
I didn't like
  • Not helpful
  • Being blocked by customer support
  • Fraud
#1135722
Reply to reviews
Show

Urthbox - Signed up for a "free trial". Charged over $200

Same as many people I fell for a "free box" scam. Snacks are gross and not healthy at all. I was charged over $200 and only received 2 boxes because they promised me a refund that never came. Pretty unbelievable scam.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1134353
Reply to reviews

I ordered a 6 month subscription in January of 2017. No where on the website was there an option to not have it reoccurring. First off it took over a month to finally arrive. 6 months go by and I’m still getting this box and being charged every month. It’s been 10...
Read more
1.0
#1132933
Reply to reviews
Most ridiculous consumer situation I have ever been in!! I paid $49.98 for buy 1 box get 1 free and never received my box... then a month later another charge of $249.98 appeared on my card. They are going round and round with me via email and have tried to trick me...
Read more
1.4
I liked
  • Couple items in each box
I didn't like
  • Scammers and thieves
  • Refusal of refund
#1132606
Reply to reviews