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Urthbox is trying, and will rip us off 400+$ - 6 months monthly subscription. The story is following the same pattern: Free try-out offer, sending box late so we receive it after the 30 days refund policy (they seem to do this to everybody with different techniques:...
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Anonymous
Anonymous

Hah! They threatened to call the police. So ridiculous. They are the ones stealing our money. Just because you have a policy doesn't mean stealing is OKAY. Urthbox KNOWS they ...

indicepoker_23
indicepoker_23

We still have to cancel our credit card and get a new one... Just to be safe from their auto-renewal ***.

1.0
I didn't like
  • Being ripped off
#1091399
Reply to reviews
Back in September 2016, my parents bought a Groupon for 3 free months of UrthBox for my wife and me. When I ordered my 3 months, I did not realize that I was starting an ongoing subscription. Going back to their site, it is true that they clearly bill themselves as a...
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3.1
#1014866
Reply to reviews
I received my sample box and half the items were either expired or nearing expiry. I called to cancel since they charged my credit card $220.70 and they sent me this email. I took a look at your account and see that you are on the first box free + shipping promotion...
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1.0
I didn't like
  • Predatory automatic subscription
  • Subscription scammers
  • Customer service and company policies
#1001549
Reply to reviews
I have never encountered more incompetent customer service. They are straight up rude. First of all, I didnt get half my boxes. Then they auto renew me for another 6 months and tell me that they can't do anything for me for the boxes that I never got. Absolute ***...
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Anonymous
Anonymous

Hi there, I was wondering how your issue was resolved? Im having the same problem with them and can not get in touch with a manager.

Anonymous
Anonymous

Same experience, not even healthy snacks. Just awful.

3.9
#936296
Reply to reviews
While I have no complaints with the product itself, I am extremely unhappy with this company. DO NOT buy from them. When I first ordered from Urthbox, the discount code I used did not get applied. I emailed the company explaining what happened and they refunded me for...
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1.9
#914193
Reply to reviews