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Urthbox is a total SCAM!! Travis Gallegos scammed us and took our money and 3000 Organic Salsa & Chips! They wouldn't return our calls. They never delivered on anything they promised! Horrible experience, horrible people. Beware and don't deal with them! They screw...
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Anonymous
Liz

The same thing just happened to us with Travis but with Try the World. Please contact me at lizzied82@gmail.com. I'd like to get a lawyer and do a classaction lawsuit.

Anonymous
Anonymous

Same thing happened with us.

#1227387
Reply to reviews
Most unethical company ever!! - It takes almost 2 months to get your order - A negative review was made on several review boards and when Urthbox found out, they sent a cease and desist letter to remove the comments. The two names from Urthbox were totally made up and...
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Anonymous
Ex urthboxer

100%true!

1.0
#1405332
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Urthbox - Sneaky Auto Renew

In very small letters at the bottom of the checkout page it says that the boxes "auto renew," which I missed and was charged a second $80 three months after my purchase! It had been a gift to someone, so I didn't realize that the boxes kept arriving. Urthbox is refunding $26.66 of it because the final box hadn't shipped yet. The response from them said, "I looked into your account and I didn’t see any cancellation requests. Per our terms, unless cancelled prior, all of our subscription boxes do renew on the 1st of every month. This is also made available in bold on the checkout page, terms of service page, frequently asked questions as well as your order receipt email. " Feels nonetheless deceitful!
1.0
Details
Billing Practices
Exchange, Refund and Cancellation Policy
I didn't like
  • Auto-renewal scam
#1441130
Reply to reviews
Urthbox - Not very good...
My son got me three months of urthbox for Christmas. After several attempts to register my son emailed the company and was told they were overwhelmed with orders and to just be patient. We were finally able to register in February, but then did not received the first...
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I liked
  • Idea
I didn't like
  • Execution
#1288411
Reply to reviews
This company is absolutely not worth your money. They do not ship your product until 1.5-2 months after you make the purchase. I never received any tracking information for my package and had to constantly call/email customer service. It is hard to get through to...
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1.0
I didn't like
  • Customer service or company policies
  • Scammers and thieves
  • Are a bunch of thiefs
#1372442
Reply to reviews
Receive the same products every month. Many of them made towards infants such as fruit pouches or puffs! Others are not snack products such as a tiny bottle of 25 cent hot sauce, edamame noodles, and countless tea bags. I have received the same bag of stale OUT OF DATE...
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1.0
#1370500
Reply to reviews
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox secretly signed me up to a 6 month subscription, without sending me any boxes so I didn't know I was subscribed until my bank alerted me to a $270 charge. After leaving several voicemails, I reached out to them on Facebook and they took my email, and soon told...
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Anonymous
Anonymous

You wasted a lot of time and effort with improper complaining technique.FORGET the telephone. FORGET e-mails. FORGET "public" posts.Writing, the old-fashioned kind, combined w...

1.0
I liked
  • Very little
I didn't like
  • Scammers and thieves
  • Being blocked by customer support
#1115861
Reply to reviews
Didn't receive my "free" trial box until Friday the 29th. Since they're closed on weekends and I didn't get home from work until 11pm. I didn't realize I apparently signed up for 6 months until Sunday the 1st. There's a pending charge of $149.99 so I email right away...
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Anonymous
NotSoSmillie

Dispute the charges with your credit card. So many of us did that they won't even investigate.You can also call attorneys in Saqn Francisco area to tell them about you experie...

indicepoker_23
indicepoker_23

Don't forget, if they already billed you, to dispute the charges... THEN ASK FOR A NEW CARD 'CAUSE THEY'LL TRY TO RENEW IN 6 MONTHS!!!

1.0
I didn't like
  • Never replied to my messages
  • No customer contact
  • Poor value for the money
#1113030
Reply to reviews
I got a 3 month subscription and EVERY month I had to email them and ask why I had not received my box, and EVERY month I was told they had shipping delays. I did end up receiving all of my boxes, but the snacks were never very good. 80% of the snacks were not items...
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Anonymous
maven

please post everywhere they screw over vendors to get the product for free and charge the public. Often they charge the vendor 4-5k to allow" this fab marketing opportunity We...

#1266179
Reply to reviews
We delivered product worth $1,620.00 and they never paid their invoice... Still they have different representatives emailing us requesting another order, once we again resend the open invoice they stop replying.. TOTAL SCAM!!!!! Please do not get caught with by this...
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Anonymous
Liz

The same thing just happened to us. Please contact me at lizzied82@gmail.com. I'd like to get a lawyer and file a class action lawsuit.

Anonymous
Lawson

They will not contact you. Their sales reps are continuously overlapping and contacting vendors they’ve ripped off before. This is their scheme. They get free product from ven...

#1210221
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