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Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox secretly signed me up to a 6 month subscription, without sending me any boxes so I didn't know I was subscribed until my bank alerted me to a $270 charge. After leaving several voicemails, I reached out to them on Facebook and they took my email, and soon told...
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Anonymous
Anonymous

You wasted a lot of time and effort with improper complaining technique.FORGET the telephone. FORGET e-mails. FORGET "public" posts.Writing, the old-fashioned kind, combined w...

1.0
I liked
  • Very little
I didn't like
  • Scammers and thieves
  • Being blocked by customer support
#1115861
Reply to reviews
Urthbox is a total SCAM!! Travis Gallegos scammed us and took our money and 3000 Organic Salsa & Chips! They wouldn't return our calls. They never delivered on anything they promised! Horrible experience, horrible people. Beware and don't deal with them! They screw...
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Anonymous
Anonymous

Same thing happened with us.

ExultantAdeliePenguin
ExultantAdeliePenguin

What can be done to stop companies from ripping small vendors off like this? They are making $ off all the free product we ship and we don't get any proof or results from what...

#1227387
Reply to reviews
Didn't receive my "free" trial box until Friday the 29th. Since they're closed on weekends and I didn't get home from work until 11pm. I didn't realize I apparently signed up for 6 months until Sunday the 1st. There's a pending charge of $149.99 so I email right away...
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Anonymous
NotSoSmillie

Dispute the charges with your credit card. So many of us did that they won't even investigate.You can also call attorneys in Saqn Francisco area to tell them about you experie...

indicepoker_23
indicepoker_23

Don't forget, if they already billed you, to dispute the charges... THEN ASK FOR A NEW CARD 'CAUSE THEY'LL TRY TO RENEW IN 6 MONTHS!!!

1.0
I didn't like
  • Poor value for the money
  • Never replied to my messages
  • No customer contact
#1113030
Reply to reviews
I got a 3 month subscription and EVERY month I had to email them and ask why I had not received my box, and EVERY month I was told they had shipping delays. I did end up receiving all of my boxes, but the snacks were never very good. 80% of the snacks were not items...
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Anonymous
maven

please post everywhere they screw over vendors to get the product for free and charge the public. Often they charge the vendor 4-5k to allow" this fab marketing opportunity We...

#1266179
Reply to reviews
We delivered product worth $1,620.00 and they never paid their invoice... Still they have different representatives emailing us requesting another order, once we again resend the open invoice they stop replying.. TOTAL SCAM!!!!! Please do not get caught with by this...
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Anonymous
Lawson

They will not contact you. Their sales reps are continuously overlapping and contacting vendors they’ve ripped off before. This is their scheme. They get free product from ven...

#1210221
Reply to reviews
I signed up for a subscription NEVER received a box, AND NOW they are refusing to give me a refund AT ALL!!! This company is unprofessional, unpredictable and unreliable. Might as well just throw money away, lost money and nothing to show for it! Customer service is...
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1.0
I didn't like
  • Companies refusal to process a refund
  • Poor value for the money
  • Poor service
#1210932
Reply to reviews
Yeah, and as a vendor............ When they first started, they were supposed to buy from us wholesale. I was so excited to be included. Then months went by and a new person contacted me. Now, they want $1,500.00 just to be included and they want at least $2,000.00...
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Anonymous
Naomi

Thanks for the heads up. I was just contacted and am supposed to speak with someone next week. I am a small family owned business and cannot afford to give away bags and then ...

#1206118
Reply to reviews
Extremely bad experience! 1) I started the subscription early August (August 8th) and the first box was received on 25th Sept --> after 1.5 months. That is way too long a waiting period 2) They automatically renew your subscription without any e-mail or any...
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1.4
#1203558
Reply to reviews

Featured

Urthbox - Disgusting company
Did the free trial and paid for shipping. Assumed that my box would renew at $19 a month but instead I got charged $149 on the first of the month. Couldn't see the GREY fine print on the GREY background on their website that said they charge you 6 months of boxes after...
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1.9
I liked
  • Snacks
I didn't like
  • Grey on grey cancellation policy that nobody can see
  • Sneaky cancellation policy at the bottom of the email receipt
  • Deceiving and manipulative
#1082109
Reply to reviews

Contact Urthbox

Mailing Address:
UrthBox HeadQuarters
535 Mission Street Suite 1820
San Franciso , Ca 94105
USA
Phone:
(888) 959-8277
More
I bought this as a gift for someone, when it came to redeeming the gift apparently the system was down, but not for one or two days BUT A WEEK! So I then asked for a refund, and they granted me one. One week goes by with no refund transaction on my statement, then a...
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1.0
I didn't like
  • Entire experience
#1188655
Reply to reviews