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This company is absolutely not worth your money. They do not ship your product until 1.5-2 months after you make the purchase. I never received any tracking information for my package and had to constantly call/email customer service. It is hard to get through to...
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1.0
I didn't like
  • Customer service or company policies
  • Scammers and thieves
  • Are a bunch of thiefs
#1372442
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Receive the same products every month. Many of them made towards infants such as fruit pouches or puffs! Others are not snack products such as a tiny bottle of 25 cent hot sauce, edamame noodles, and countless tea bags. I have received the same bag of stale OUT OF DATE...
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1.0
#1370500
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Urthbox - Not very good...
My son got me three months of urthbox for Christmas. After several attempts to register my son emailed the company and was told they were overwhelmed with orders and to just be patient. We were finally able to register in February, but then did not received the first...
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I liked
  • Idea
I didn't like
  • Execution
#1288411
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I got a 3 month subscription and EVERY month I had to email them and ask why I had not received my box, and EVERY month I was told they had shipping delays. I did end up receiving all of my boxes, but the snacks were never very good. 80% of the snacks were not items...
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Anonymous
maven

please post everywhere they screw over vendors to get the product for free and charge the public. Often they charge the vendor 4-5k to allow" this fab marketing opportunity We...

#1266179
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Urthbox - Subscription scam

I wish I meet Benham Behrouzi on the street someday... We'd have a talk.
1.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1245189
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Urthbox is a total SCAM!! Travis Gallegos scammed us and took our money and 3000 Organic Salsa & Chips! They wouldn't return our calls. They never delivered on anything they promised! Horrible experience, horrible people. Beware and don't deal with them! They screw...
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Anonymous
Liz

The same thing just happened to us with Travis but with Try the World. Please contact me at lizzied82@gmail.com. I'd like to get a lawyer and do a classaction lawsuit.

Anonymous
Anonymous

Same thing happened with us.

#1227387
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Urthbox - Very disappointed

Late delivery, products often expired, was very not impressed with their customer service...! Very disappointed, I cancelled after my 3 months deal but would've cancelled WAY BEFORE. {{REDACTED}}
3.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Product or Service Quality
Reliability
Staff
Value for money
Website
I liked
  • Some of the snacks
I didn't like
  • Expired products
  • Poor service
#1223104
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I signed up for a subscription NEVER received a box, AND NOW they are refusing to give me a refund AT ALL!!! This company is unprofessional, unpredictable and unreliable. Might as well just throw money away, lost money and nothing to show for it! Customer service is...
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1.0
I didn't like
  • Very poor customer service
  • Companies refusal to process a refund
  • Poor service
#1210932
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We delivered product worth $1,620.00 and they never paid their invoice... Still they have different representatives emailing us requesting another order, once we again resend the open invoice they stop replying.. TOTAL SCAM!!!!! Please do not get caught with by this...
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Anonymous
Liz

The same thing just happened to us. Please contact me at lizzied82@gmail.com. I'd like to get a lawyer and file a class action lawsuit.

Anonymous
Lawson

They will not contact you. Their sales reps are continuously overlapping and contacting vendors they’ve ripped off before. This is their scheme. They get free product from ven...

#1210221
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Contact Urthbox

Mailing Address:
UrthBox HeadQuarters
535 Mission Street Suite 1820
San Franciso , Ca 94105
USA
Phone:
(888) 959-8277
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I purchased a Groupon which didn't even work when setting up my account so I entered in my credit card which was charge for the regular price. I emailed them with proof of the Groupon and had to go through a month of talking to their "customer service" before they...
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1.9
I liked
  • Snacks were fresh and good variety
I didn't like
  • Aweful customer service
  • Cancellation policy
  • Predatory automatic subscription
#1208530
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