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Customer service

Not customer friendly and overpriced. Received this as a gift, but they put me on auto-renew so now I am stuck for another 6 months for something I think is overpriced and not very good.

You get a smallish box containing “sample size” packages for about $30 per month, not a good value. Save your money and go to any health food store and spend the $30 on full size bags, bars, and boxes of healthy stuff. You can get far more product for your money shopping this way. Also, they won’t let you cancel after you have been auto-renewed.

Their claim “its our policy to not refund money”. No notification that you are about to renew and they don’t make cancellation easy.

MarkK2015 wrote the review because of poor customer service at Urthbox. Reviewer claimed that he or she lost $175 and wants Urthbox to issue a full refund.

The most disappointing in user's experience was poor service and poor value for the money. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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