I ordered Urthbox gift certificate as a Christmas gift, but it has not yet been delivered.
The gift certificate I ordered on Dec. 22 was supposed to be sent to hancockheather@***.com.
I was charged on my VISA statement. So far I have not received an order number verifying that the order was placed (although the girl I spoke with last week said she would send one to me), and Heather Hancock has not received the gift certificate!! Too bad I didn't read your customer reviews before ordering. They generally said you are a scam outfit and to stay away.
What gives? Are you a scam? If so, just say so. If not, refund my $149.99 to my VISA card.
As a matter of courtesy, please respond to this email. My email address is wamaha@***.net Marva Hancock 801.874.9174
Reason of review: Problem with delivery.
Monetary Loss: $150.
Preferred solution: Full refund.
Urthbox Cons: Again.
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