Not resolved

Their website was very difficult to order from and that should have been my first sign. I placed a one time order on 4/5 as a gift and it didn't arrive until the end of May, 7 weeks later.

My father was embarrassed to tell me the food was really bad. Four months later they charged my credit card another $139.99. When I called, they told me the fine print of my order confirmation says I will automatically be set up for 3 month subscription unless I cancel. They called me back and said they could cancel the other shipments and just charge me for the one that shipped and issue a partial refund.

But, only if I reply to their email.

I sent my response. I will be surprised if I see any refund or the food they claim to have sent.

Review about: Urthbox Subscription.

Reason of review: Problems with payment.

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