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I signed up for the vegan trial box.It took 2.5 months to arrive.

When it did, two products weren't even vegan and one was past its expiration date. Yuk! I emailed to cancel the "cancel anytime" subscription. Sure enough, it was too late to cancel.

So I filed a complaint with my credit card company who initially sided with Urthbox. Yup, I hadn't cancelled in time (never mind I didn't get to receive my trial box before the cancellation date). Oh well, I figured I'd just make the best of it. But then the boxes never arrived.

So I contacted Urthbox again. Now they refused to ship the boxes because I filed a complaint with my credit card company (even though they won and had my money). Fast forward 7 months of no boxes and no refund. I contacted my credit card company again to file a new complaint.

Now its too late to file a complaint (90 days).

But I finally got through to a manager who saw the scam for what it was and refunded me every penny I had been forced to give this deceitful company.Stay away!

Review about: Urthbox Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $77.

Preferred solution: Admit your fraud and stop these practices.

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