Urthbox Phone Numbers and Emails

Toll-Free Number:

  • (888) 959-8277
Send Message

Urthbox Emails:

Customer Service
Brands
Media
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PissedConsumer Club

Contact Information

Urthbox Website:

Urthbox Help Center:

Corporate Office Address:

UrthBox
535 Mission Street Suite 1820
San Francisco, California 94105
United States

Other Info (opening hours):

Hours:
Monday-Friday 9:00am-5:00pm

More contact details

Urthbox Rating Based on 255 Reviews

Rating details

1.3
more details
Billing Practices
Customer service
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Urthbox Customer Service Calls

105 TOTAL
CALLS
01:53 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Urthbox?

Activation/ Cancellation Question:

  • “Cancellation”
  • “Dispute renewal”
  • “Cancel subscription”

Payments and Charges Question:

  • “Billing error”
  • “Charge on my American Express that I didn't authorize”
  • “Fraud”

Shipping and Delivery Question:

  • “Delivery”
  • “Delivery issue”
  • “WHERE IS MY BOX”

Refund Question:

  • “Refund”
  • “Refund, only gave me one box, took two months to get here. EXTREMELY upset”

Product/ Service Question:

  • “Subscription”
  • “I want to know exactly what foods are in the box and how to redeem the gift.”
  • “Code not working”

Request for Information Question:

  • “Question about subscription”

Cards Question:

  • “My card was charged”

Other Question:

  • “Fix an order”
  • “Didn’t received my order”
  • “No box”

About

Summary

Urthbox is a chain of food stores offering a large variety of healthy snacks. At Urthbox, customers will find a handful of brands offering nutritious foods for the whole family. Urthbox centers its efforts on delivering a non-GMO, organic beverages and snacks to offices as well as families offering free shipping to any location across the country. The food combos at Urthbox present a mini, small, medium, and large boxes to choose from starting with $12.99 per month. Urthbox was featured in a number of local business reviews such as TechCrunch, Style Carter, Daily Candy and others.

Urthbox reviews and complaints

Urthbox is ranked 143 out of 378 in Food Delivery category

Area Served

USA

Payment Methods

VISAPayPalMasterCard

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