filters
state:
Show
city:
Show
product:
Show
I received my "test/demo box" at a discount, which took almost two months to receive by the way. I was supposed to have some time to review the products and then decide if I wanted to keep the subscription to receive it every month. However, they initiated my...
Read more
1.4
I liked
  • Lock you into 6 month contract
I didn't like
  • Being sent expired goods
  • Very short time until expiration dates on food
  • Customer service and company policies
#1153858
Reply to reviews
1. They send mould and fungus infected cookies and charge a premium price for it. When you report to their senior managers they promise a refund on the phone and decline to credit on the phone after a month and then the manager leaves Inspite of sending them pictures...
Read more
Anonymous
Jeff L

I just contacted my Credit Card holder and we started a dispute against them. I ordered on Nov 27 2017 today is 12/26/2017 and still no product. All I get is an answering mach...

1.0
#1152725
Reply to reviews
I was scrolling through instagram and saw urthbox free trial. The products looked awesome so i thought i would try it out and ordered a box without realizing that they would two months later charge me $400 for not cancelling my "prescription" which i had forgotten...
Read more
1.5
I liked
  • What appeared to be a trial offer
I didn't like
  • No email with tracking number to expect delivery
  • Snack quality
#1150540
Reply to reviews
Show

Urthbox - Scam

Unethical business practices. No returns allowed. Took months to receive my first box. Will never shop again.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1147884
Reply to reviews
Urthbox is a terrible scam who takes your money and has noooooo customer service......items ripped open and unusable.....stay away.....tried canceling and they do not allow cancellations.....put you on hold for hours.....find another company.....do not use...
Read more
Anonymous
Robin Isaacs

My issues have been properly addressed and all concerns laid to rest...I would like to thank management of the Piblic hotel for there kindness and understanding.

Anonymous
BeenScammedByBenBehrouzi

Don't forget to ask for a new card 'cause if not they'll try to renew in 6 months.

1.0
I didn't like
  • All of it
  • Auto-renewal scam
#1146844
Reply to reviews
Show

Urthbox - Horrible company

Never received anything from them at all, and they refuse to refund my money, I should not have to paid for something I am never going to receive
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1146178
Reply to reviews
Everything about my experience with Urthbox was awful. First of all, I got one of the free sample boxes. It came at least 2 months late. The food is terrible. It is not healthy at all. It has tons of unnatural ingredients. Before I even received the very late samples,...
Read more
Anonymous
William

"I emailed, called, and left voicemails"You couldn't have done anything less effective than that.WRITING.A one word solution to your troubles.Certified Mail : the only way to ...

1.0
I liked
  • Maybe two of the items in the trial box
I didn't like
  • Lack of customer service by phone or email
  • Refusal of refund
#1145926
Reply to reviews
Show

Urthbox - Took me 4 months to get the box I had forgot about it

I only asked for one I did not sign up to get it monthly for months later you going to charge me $200 on my card I would like my money back I have not even received the Box in for 5 months I don't want this .
1.0
Details
Additional Fees
Billing Practices
#1145141
Reply to reviews

I ordered a trial box & it NEVER came!!! I tried calling but could never get through, THEN they billed me $409 for a subscription that I thought would be cancelled because I haven’t received ANYTHING from them!!!!!!!!!!
Read more
Anonymous
Jenni

They literally did the exact same thing with me. They're refusing my refund so I'm disputing it with my bank, maybe your bank might be able to get you your money back too? Not...

1.0
#1144923
Reply to reviews
Show

Urthbox - Never again

Worst experience EVER. A company built on spamming college students.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1142731
Reply to reviews