Urthbox - Beware. This company uses deceptive marketing. TERRIBLE SERB
I ordered a trial box for $6. The box never arrived and 35 days later they charged my credit card $149 for a 6 mo. Subscription! I contacted customer service to get a refund and was rudly blown off in exactly the same way as other shoppers on here. COMPLETE SCAM
I recently ordered a gluten free urthbox for my mom who has celiac disease. I used a Groupon that was for a 3 month subscription. I never thought to cancel the subscription after 3 months because I paid for it with a Groupon. BUT to my surprise my cc was charged for...Read more
Urthbox - Thieves
I cancelled the day I ordered my "trial" box and got a confirmation email back that they were canceling and somehow got charged almost $300 for the 6 month subscription. Emailed the company with no response and now seeing all the reviews below, I will just contact my credit card company. Buyer beware!!
I cancelled by subscription the day before the beginning of the month, but I still got charged for the box. I was told I would get a refund within 10 business days, it has been over a month and a half and I have still to see the refund in my account. When I call there...Read more
I didn't like
- Not helpful
- Cannot cancel subscription
Great concept and products but shady business practices. I received the first box on the 6th of the month and cancelled immediately because I realized I couldn’t afford to keep receiving packages. Every time I called, I repeatedly got messages that due to heavy call...Read more
Urthbox - I've called at least 45 times at least. If not 60. No one re
I cannot get anyone to return my call. I have left multiple messages. I have a reoccuring box and I only wanted one. I use the Groupon and I regret it. I cannot get anyone to return my multiple voice messages
I got a mini free trial box, whicb i had to pay s&h for. I read some reviews online, and i decided to cancel the account. I emailed them and they told i would not be recieving any more boxes from them, only the one i ordered. I woke up today to see that they charged...Read more
My friend bought me a 3-month subscription as a gift after I had a baby. In order to redeem the gift, I had to enter my credit card # on the UrthBox website. At the end of three months (after the third delivery), they charged my credit card for a new, 3-month...Read more
I didn't like
- Subscription scammers
Urthbox secretly signed me up to a 6 month subscription, without sending me any boxes so I didn't know I was subscribed until my bank alerted me to a $270 charge. After leaving several voicemails, I reached out to them on Facebook and they took my email, and soon told...Read more
- Very little
I didn't like
- Being blocked by customer support
- Scammers and thieves
BEWARE OF URTHBOX
"FREE TRIAL". No, they will autosign you up for a nunrefundable, irreversible 6 month membership. I discovered it because of a massive charge to my card. Items are not worth it at all, $15 for 6 small sample items. Of youre vegan, the items arent even vegan. Run away, avoid it if you can.
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