filters
state:
Show
city:
Show
product:
Show
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox - Scammed out of $270 and then ignored & blocked
Urthbox secretly signed me up to a 6 month subscription, without sending me any boxes so I didn't know I was subscribed until my bank alerted me to a $270 charge. After leaving several voicemails, I reached out to them on Facebook and they took my email, and soon told...
Read more
Anonymous
Anonymous

You wasted a lot of time and effort with improper complaining technique.FORGET the telephone. FORGET e-mails. FORGET "public" posts.Writing, the old-fashioned kind, combined w...

1.0
I liked
  • Very little
I didn't like
  • Scammers and thieves
  • Being blocked by customer support
#1115861
Reply to reviews
Ordered trial box 8-11-17 did not deliver till 9-29-17. Tried to cancel my trial and was told it I had to cancel by 9-30-17. I did not get a trial to try my trial box. They charged my credit card 239.98. Talked with customer service they kept talking me down and said...
Read more
1.0
I liked
  • What appeared to be a trial offer
I didn't like
  • Scammers and thieves
#1113643
Reply to reviews
Urthbox double charged me after I tried to claim a 3 month pre-paid subscription i got as a gift. The website had me enter my credit card so they could have it on file and i was going to cancel any renewal of the service if I did not like the box after a month or two....
Read more
#1113176
Reply to reviews

BEWARE OF URTHBOX

Urthbox
#1114976
1.5
Details
"FREE TRIAL". No, they will autosign you up for a nunrefundable, irreversible 6 month membership. I discovered it because of a massive charge to my card. Items are not worth it at all, $15 for 6 small sample items. Of youre vegan, the items arent even vegan. Run away, avoid it if you can.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Urthbox - DO NOT ORDER A “FREE” BOX!

Urthbox
#1112690
1.0
Details
A “free” box, pay only shipping turned into a $150 charge for a 6 month subscription! The box took forever to receive. But to charge for something that was not agreed upon and then to not respond to emails or answer their phone??? Left voicemail, no returned phone call. Will be contacting the credit union tomorrow!
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Urthbox - Absolutely horrible

Urthbox
#1111463
This company is the sketchiest company I have ever ordered through and I try to always leave good reviews. I reported them to my credit card company. Do not get the free trial through them. I got my box and cancelled it three days later because I didn't like the product. They charged my card $265 and you can't contact them through phone.
Comment
Show

Urthbox - Canceled and still got charged

Urthbox
#1111230
Emailed before the arrived of my box, saying that the box never came and I wanted to cancel my subscription. My box came and every thing was fine. Then this morning I wake up with -400 in my bank account because of urthbox. I’m a student I don’t have money like that to spend. Shame that they have good snacks but what thieves.
Comment
Show
Didn't receive my "free" trial box until Friday the 29th. Since they're closed on weekends and I didn't get home from work until 11pm. I didn't realize I apparently signed up for 6 months until Sunday the 1st. There's a pending charge of $149.99 so I email right away...
Read more
Anonymous
NotSoSmillie

Dispute the charges with your credit card. So many of us did that they won't even investigate.You can also call attorneys in Saqn Francisco area to tell them about you experie...

indicepoker_23
indicepoker_23

Don't forget, if they already billed you, to dispute the charges... THEN ASK FOR A NEW CARD 'CAUSE THEY'LL TRY TO RENEW IN 6 MONTHS!!!

1.0
I didn't like
  • No customer contact
  • Never replied to my messages
  • Poor value for the money
#1113030
Reply to reviews
1-I am now working with my credit card company to get the refund UrthBox claimed they would give me, I will be reporting their fraud to the Canadian Better business Bureau as well as the FDA in the United States. I have been waiting 2 months for my refund. No product....
Read more
Anonymous
BeAware

Don't forget to ask for a new card 'cause if not they'll try to renew in 6 months.

1.2
I didn't like
  • Thieves
  • How they agreed to refund but didnt
  • Urthbox is a scam
#1110641
Reply to reviews
I ordered a trial of Urthbox and was automatically subscribed to 6 months worth! they just took 150$ straight out of my account! You can't cancel anywhere on their website you have to email them between the hours of 9-5, M-F. When you do email them to cancel they give...
Read more
Anonymous
Haley

Same thing happened to me, I filed a complaint with the BBB, a dispute with my bank. I made a youtube video to warn people but this is completely awful for a company to do. I'...

Anonymous
Nikki

literally the same thing happened to me today ... is there anything we can do about this?

1.5
I liked
  • Very little
I didn't like
  • Lack of customer service by phone or email
  • No email with tracking number to expect delivery
  • Scam artists
#1110552
Reply to reviews
Firstly I decided to contact customer service when my first box was a week late. They said that somehow my box didn't get sent out. A couple days later they sent me a tracking number and it came a week later. They were very difficult to work with but I finally got my...
Read more
1.0
#1110179
Reply to reviews
The company is horrible! I ordered a free sample box from them in Aug. I had to pay $2.99 for shipping. Well, I never received said box, and then come oct 1st I was charged $89.99 to my account! At this point I had honestly totally forgot about even ordering the sample...
Read more
1.1
#1110102
Reply to reviews
I had a bunch of problems with Urthbox from the very beginning. First, I purchased a Groupon for a 3 month large vegan box. I was double charged for this. I had to email them 3 times before getting a refund, which took nearly a month! After each email, they would say...
Read more
1.5
#1110040
Reply to reviews
Back in August i order a free trial from Urthbox. It is now October and i haven't seen a single product and my credit card was charged for funds that i DID NOT authorize. When i expressed my distress to customer service i was talked over, not listed to, and pused...
Read more
1.0
#1109861
Reply to reviews