filters
state:
Show
city:
Show
product:
Show
Everything about my experience with Urthbox was awful. First of all, I got one of the free sample boxes. It came at least 2 months late. The food is terrible. It is not healthy at all. It has tons of unnatural ingredients. Before I even received the very late samples,...
Read more
1.0
I liked
  • Maybe two of the items in the trial box
I didn't like
  • Lack of customer service by phone or email
  • Refusal of refund
#1145926
Reply to reviews

I ordered a trial box & it NEVER came!!! I tried calling but could never get through, THEN they billed me $409 for a subscription that I thought would be cancelled because I haven’t received ANYTHING from them!!!!!!!!!!
Read more
Anonymous
Jenni

They literally did the exact same thing with me. They're refusing my refund so I'm disputing it with my bank, maybe your bank might be able to get you your money back too? Not...

1.0
#1144923
Reply to reviews
Half the items in the box were packed full of added sugar. I received a gift card for one month, and upon check out they made me add my credit card. I chose "one time only delivery" and they still signed me up for 3 months. I received a $50 box the next month, called...
Read more
#1142357
Reply to reviews

Urthbox - Horrible company

Urthbox
#1146178
1.0
Details
Never received anything from them at all, and they refuse to refund my money, I should not have to paid for something I am never going to receive
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Urthbox - Took me 4 months to get the box I had forgot about it

Urthbox
#1145141
1.0
Details
I only asked for one I did not sign up to get it monthly for months later you going to charge me $200 on my card I would like my money back I have not even received the Box in for 5 months I don't want this .
Comment
Show
Additional Fees
Billing Practices

Urthbox - Never again

Urthbox
#1142731
1.0
Details
Worst experience EVER. A company built on spamming college students.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Urthbox - Awful

Urthbox
#1141785
1.0
Details
Worst company ever. Been waiting for 2 months for my package. Called and emailed several times and no one is willing to help or Even answer.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Signed up for intro box. Never got anything. Got charged for 6 month subscription for over $260! Told them to take their stuff back, they wont! Claiming its food. Waiting for credit card company to help with this scam! Called customer service and they said they can't...
Read more
Anonymous
Kali

Same thing happened to me except i was never charged for the first "free trial" box and never received it. Then over a month later was charged the 6 month subscription. Custom...

Anonymous
Maura

Same thing happened to me this week too. I am looking to dispute with my CC company now as well after many fruitless attempts to get my money back. Were you able to get your m...

#1141992
Reply to reviews
Urthbox is not worth your money, folks. I signed up for a six-month service to be delivered to my granddaughter. For the first three months, the box did NOT arrived until I contacted the company. Three months in a row!!! I began with them in June, and could not wait...
Read more
1.0
I didn't like
  • Thieves and zero customer service
  • Poor ingredients
  • Urthbox is a scam
#1141396
Reply to reviews
Total garbage service. This company should be flagged as a SCAM and reported to the authorities. They refuse to stop charging me! I don't want their service! They also charged me all in one lump sum. I cant afford these surprise charges show up on my credit card. It...
Read more
1.0
I liked
  • False advertising
I didn't like
  • Fraud
  • Being blocked by customer support
  • Not helpful
#1135722
Reply to reviews
I ordered a 6 month subscription in January of 2017. No where on the website was there an option to not have it reoccurring. First off it took over a month to finally arrive. 6 months go by and I’m still getting this box and being charged every month. It’s been 10...
Read more
1.0
#1132933
Reply to reviews
Most ridiculous consumer situation I have ever been in!! I paid $49.98 for buy 1 box get 1 free and never received my box... then a month later another charge of $249.98 appeared on my card. They are going round and round with me via email and have tried to trick me...
Read more
1.4
I liked
  • Couple items in each box
I didn't like
  • Scammers and thieves
  • Refusal of refund
#1132606
Reply to reviews
I ordered my first box on September 6 2017 i still have not received it and i let them know and they had told me that it would ship out the middle of October which it never did and when i let them know again they told me it would ship out in Nov i had to remind them...
Read more
1.0
I didn't like
  • False advertising
  • Are a bunch of thiefs
  • Refund policy
#1132003
Reply to reviews
I cannot get anyone to answer the phone. I have called so many times I can't even count. They said they gave me a refund and it still has not gone through a week later. They keep telling me that the refund has been processed and its clearly not! So now I am in this...
Read more
1.0
I didn't like
  • No email with tracking number to expect delivery
  • Urthbox is a scam
  • No customer contact
#1130699
Reply to reviews